11 Ways to Fix “This Message Has Not Been Downloaded From The Server

Hi there! If you’ve clicked on this article, chances are you’re as bewildered as I was when I first encountered that pesky “This message has not been downloaded from the server” error. This digital bugbear is no stranger to Windows users, and I’m here to share how I tackled this stubborn specter from my personal computing experience.

First off, let me tell you, I understand your frustration. You’re eager to get that important message, but all you’re greeted with is this error. I was there, and it felt like screaming into a digital void. But don’t worry, I’ve got you covered with ten fixes I personally tested that could get your emails downloading in no time.

1. Restart your Email Client:

It’s like giving your email client a quick nap to rejuvenate. Here’s how you do it:

  1. Close your email client. Depending on the client, you might need to right-click on its icon in the system tray and choose ‘Exit’ or ‘Close’.
  2. Wait a few moments. Take this time to stretch or grab a cup of coffee. It’s important to let the client completely shut down.
  3. Reopen your email client from the start menu or desktop shortcut.
  4. Try to download the email again.
Restart your Email Client:


2. Check your Internet Connection:

A good connection is the lifeblood of successful email communication. Here’s how to confirm yours is up to par:

  1. Open your web browser and try to load a few different websites.
  2. If they’re slow to load or not loading at all, the issue could be with your internet connection.
  3. Try restarting your router by unplugging it, waiting a few moments, and plugging it back in.
  4. If you’re still having issues, you might want to contact your Internet Service Provider.

3. Refresh your Email Account:

This is akin to giving your email account a rejuvenating spa day. Remove the account from your email client and re-add it. This can often resolve sync issues.

Refresh your Email Account:

4. Update your Email Client:

Just like us, software needs to keep up with the times. I found that an outdated email client can struggle to download messages. Check if there’s an update available for your email client and install it.

5. Clear your Email Cache:

Think of this as a spring cleaning for your email client:

  1. The process can vary between email clients, but generally, you’ll find this option in ‘Settings’ or ‘Preferences’.
  2. Look for sections labeled ‘Privacy’, ‘Cache’, or ‘Advanced’.
  3. You should find an option to clear or clean the cache. Click it and confirm if necessary.
  4. After the process completes, restart your email client and try to download the email again.
Clear your Email Cache:

6. Check Server Settings:

This is like ensuring your email client and server speak the same language:

  1. In your email client, navigate to ‘Settings’ or ‘Preferences’.
  2. Look for ‘Account Settings’ or a similar section.
  3. Find the incoming and outgoing server settings. They should match the settings provided by your email service provider.
  4. If you can’t find them, a quick Google search with “[Your Email Provider] IMAP/POP/SMTP settings” should help.

7. Disable VPN or Proxy:

While great for privacy, these can sometimes interfere with email:

  1. If you’re using a VPN, there’s typically an option in the program to disconnect or turn off.
  2. For proxies, you’ll need to go to your internet settings. This is usually found in your control panel under ‘Internet Options’ then ‘Connections’ tab and finally ‘LAN settings’.
  3. Uncheck the box that says ‘Use a proxy server for your LAN’ and hit ‘OK’.
  4. Remember to turn your VPN/proxy back on once you’re done!
Disable VPN or Proxy:

8. Disable Antivirus/Firewall Temporarily:

This was a tricky one for me. I’m all about cybersecurity, but sometimes, your security software might be a little too overzealous and block your emails. Try disabling them briefly to see if that’s the case, but remember to turn them back on!

9. Use Webmail:

This is a great workaround if your email client is giving you trouble:

  1. Open your web browser and navigate to your email provider’s website. For example, if you’re using Gmail, go to gmail.com.
  2. Log into your email account.
  3. You should be able to see your emails here. If not, the problem might be with your email service provider, and contacting their support would be the next step.

I hope these detailed instructions help you get back on track. Technology can be a fickle friend, but with a little patience and know-how, we can navigate through these digital hiccups together.

Use Webmail:

10. Contact Support:

If all else fails, don’t be too hard on yourself. Sometimes, the problem is on the server end. In such a case, reach out to your email service provider’s customer support. They’re there to help!

These solutions helped me navigate through the maze of the “This message has not been downloaded from the server” error, and I hope they’ll guide you out as well. Remember, in the world of tech, even the most annoying issues have a fix.

11. Investigate Email Header Issues:

Email headers contain essential information about the sender, recipient, subject, and routing of an email. Corrupted or incomplete email headers can lead to downloading problems. To investigate email header issues, follow these steps:

a. Access the Email Source: Most email clients have an option to view the email’s source or headers. In Gmail, for example, you can click the three-dot menu next to the reply button and select “Show Original.”

b. Check for Errors: Inspect the email headers for any irregularities, missing information, or error messages. Look for any unusual characters or syntax that could indicate corruption.

c. Analyze DNS Records: Verify that the DNS (Domain Name System) records for both the sender’s and recipient’s email domains are properly configured. Incorrect DNS settings can lead to problems in email delivery and retrieval.

d. Test with a Different Client: If you suspect the email client might be causing the header issues, try accessing the email account from a different client or through webmail to see if the problem persists.

e. Contact Support: If you’re unsure how to interpret the email headers or cannot identify any issues on your own, contact your email service provider’s support team. They can assist in analyzing the headers and resolving any underlying problems.

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Benjamin Johnson

Hey there, I'm Ben, the tech-savvy Founder and CEO of WinFixo.com. I've dedicated my life to helping fellow Windows users optimize their PCs for peak performance. Join me on this journey as we unlock the full potential of your Windows devices together!

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