How to Fix the Werinternalmetadata.xml Error: A Comprehensive Guide

The werinternalmetadata.xml error is a common issue that Windows users may encounter, often manifesting as application crashes, system freezes, or blue screen errors. This error is typically caused by problems with the werinternalmetadata.xml file, which is an important system file responsible for error reporting and diagnosis within the Windows operating system.

1. What Exactly Is WERInternalMetadata.Xml?

WER72B0.tmp.WERInternalMetadata.xml is a file formatted in .XML (Extensible Markup Language). Unlike an HTML (Hypertext Markup Language) document, this file serves as a structured data file, utilizing custom tags to define objects and data within it. While it bears similarities to HTML in its formatting, XML functions primarily as a text-based database, encoded in plain text format, thereby accessible and editable using any text editor.

One of the key attributes of XML lies in its utilization of a computer-readable language, distinguishing it from the complexity of HTML coding. This format seamlessly integrates with JavaTM and boasts complete portability across various platforms. Any application capable of processing XML files can leverage the contained information, regardless of the operating system or platform used. Moreover, XML files are expandable and aid in describing commands. They serve as essential mediators, assisting in articulating issues to users by describing problems accurately.

Functionality of werinternalmetadata.xml in the Windows operating system

The primary function of the werinternalmetadata.xml file is to facilitate error reporting and diagnosis in Windows. When an error or crash occurs, the WER service collects information about the event, including data from the werinternalmetadata.xml file, and sends it to Microsoft for analysis. This information helps Microsoft identify the root cause of the problem and potentially develop a fix or workaround for the issue.

Common causes of werinternalmetadata.xml error

There are several potential causes for the werinternalmetadata.xml error:

  1. Corrupted or damaged system files: If the werinternalmetadata.xml file or other system files are damaged, it can result in the error occurring.
  2. Outdated or incompatible device drivers: If the drivers for your hardware devices are outdated or incompatible with your Windows version, it can trigger the werinternalmetadata.xml error.
  3. Malware infection: Malicious software, such as viruses or spyware, can compromise the integrity of the werinternalmetadata.xml file or other system components, causing the error.
  4. Software conflicts: Conflicting applications or improperly installed software can interfere with the werinternalmetadata.xml file, resulting in the error.
  5. System configuration issues: Incorrect settings or system configuration can lead to the werinternalmetadata.xml error occurring.
Understanding werinternalmetadata.xml

2. Diagnosing the werinternalmetadata.xml error

Identifying the symptoms

The werinternalmetadata.xml error can manifest in various ways, including:

  1. Frequent application crashes
  2. System freezing or hanging
  3. Blue Screen of Death (BSOD) errors
  4. Error messages related to werinternalmetadata.xml
  5. Slow system performance

Using Event Viewer to detect the error

Event Viewer is a built-in Windows tool that logs system events, including errors and warnings. To use Event Viewer to detect the werinternalmetadata.xml error:

  1. Press Win + X and select ‘Event Viewer’ from the menu.
  2. In the left pane, navigate to ‘Windows Logs’ > ‘Application’.
  3. Look for events with a red ‘Error’ icon and the source ‘Application Error’ or ‘Windows Error Reporting’.
  4. Double-click the event to view its details and check for references to werinternalmetadata.xml.

Analyzing error messages and logs

Reviewing error messages and logs can provide valuable insight into the cause of the werinternalmetadata.xml error. Pay attention to any specific error codes, file names, or application references, which can help pinpoint the issue.

Diagnosing the werinternalmetadata.xml error

3. Methods to fix the werinternalmetadata.xml error

Method 1: Repairing system files

System File Checker is a Windows utility that scans and repairs corrupted system files. To use SFC:

  • Open a Command Prompt with administrator privileges by pressing Win + X and selecting ‘Command Prompt (Admin)’ or ‘Windows PowerShell (Admin)’.
  • Type sfc /scannow and press Enter. c. Wait for the scan to complete and follow any on-screen instructions to repair corrupted files.

Using Deployment Image Servicing and Management (DISM) tool

DISM is another Windows utility that can repair system files. To use DISM:

  • Open a Command Prompt with administrator privileges.
  • Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.
  • Wait for the process to complete and restart your computer.

Method 2: Updating or reinstalling device drivers

Device Manager is a built-in Windows tool that allows you to manage your hardware devices and their drivers. To update or reinstall drivers using Device Manager:

  • Press Win + X and select ‘Device Manager’.
  • Expand the relevant category and right-click the device with the problematic driver.
  • Select ‘Update driver’ or ‘Uninstall device’ and follow the on-screen instructions.
  • If you uninstalled the device, restart your computer to allow Windows to reinstall the driver automatically.

Manual driver installation

To manually update a driver, visit the manufacturer’s website and download the latest driver for your device. Then, follow the provided instructions to install the driver.

Method 3: Restoring or resetting the Windows operating system

System Restore is a Windows feature that allows you to roll back your system to a previous state. To perform a System Restore:

  • Press Win + S and type ‘System Restore’.
  • Click ‘Create a restore point’ and then select ‘System Restore’ in the ‘System Properties’ window.
  • Follow the on-screen instructions to restore your system to a previous state.

Resetting Windows to factory settings

If other methods fail, you can reset your Windows installation to its factory settings. Note that this will remove all installed applications and personal files, so be sure to back up your data beforehand.

Methods to fix the werinternalmetadata.xml error

4. Preventive measures to Avoid

Regular system maintenance

Performing regular system maintenance, such as disk cleanup, disk defragmentation, and removing unnecessary files, can help prevent the werinternalmetadata.xml error from occurring. This ensures that your system remains clutter-free and runs efficiently.

Keeping Windows and drivers updated

Ensure that your Windows operating system and device drivers are always up-to-date. This helps prevent compatibility issues and reduces the likelihood of the werinternalmetadata.xml error. To keep Windows updated, enable automatic updates in the settings, and periodically check for driver updates through Device Manager or the manufacturer’s website.

Installing reputable software and avoiding suspicious downloads

Install software from trusted sources and avoid downloading files from unverified websites. This reduces the risk of malware infections and software conflicts that can cause the werinternalmetadata.xml error.

Running regular malware scans

Use Windows Defender or a reputable third-party antivirus software to regularly scan your system for malware. This helps detect and remove any malicious software that may compromise system files, including the werinternalmetadata.xml file.


In summary, the werinternalmetadata.xml error is a common issue faced by Windows users, which can manifest as application crashes, system freezes, or blue screen errors. By understanding the root causes and following the methods outlined in this article, you can effectively diagnose and resolve the error. Taking preventive measures, such as performing regular system maintenance, keeping Windows and drivers updated, and running malware scans, will help maintain system health and prevent the werinternalmetadata.xml error from recurring.

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Benjamin Johnson

Hey there, I'm Ben, the tech-savvy Founder and CEO of I've dedicated my life to helping fellow Windows users optimize their PCs for peak performance. Join me on this journey as we unlock the full potential of your Windows devices together!

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