We’ve all been there – meticulously maintaining our Snapchat streaks, only to lose one in a blink of an eye. It’s heartbreaking, but fear not, my fellow Snapchatters! I’ve delved deep into the Snapverse and discovered five surefire ways to get your Snapchat Streak back. Let’s dive in and explore these methods together so you can reunite with your streaks in no time!
1. Reach Out to Snapchat Support
- Open the Snapchat app on your device.
- Tap on your profile icon, located in the top left corner.
- Click on the gear icon (Settings) in the top right corner.
- Scroll down and select “I Need Help” under the “Support” section.
- Tap “Contact Us,” then choose “My Snapstreaks Disappeared.”
- Fill in the required information, including your Snapchat username, email address, mobile number, and a brief explanation of the issue.
- Click “Send” to submit the form. Keep an eye on your email inbox for a response from Snapchat Support.

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2. Use the Snapchat Streak Restoration Form
- Visit the Snapchat Support website.
- Locate and click on the “Snapstreaks” option under the “My Account & Settings” section.
- Scroll down and click the “Yes” button under “Still Need Help?”
- Fill out the Streak Restoration Form with the required information, including your Snapchat username, email address, mobile number, and device details.
- Provide a brief explanation of the issue in the “Description of the issue” field.
- Click “Send” to submit the form. Monitor your email inbox for a response from the Snapchat team.

3. Check Your Internet Connection
At times, streaks disappear due to connectivity issues. If you’re unsure whether your Snap was sent or not, double-check your internet connection. If you find that your Wi-Fi or cellular data is unstable, try resetting your router or switching to a different network. Once you’ve reestablished a stable connection, send another Snap to your friend to see if the streak reappears.

4. Update Your Snapchat App
- Open your device’s app store:
- For iOS : users, open the App Store.
- For Android : users, open the Google Play Store.
- Search for “Snapchat” in the app store’s search bar.
- Once you locate the Snapchat app, check if there’s an “Update” button next to it. If so, tap the button to update your app. If the button says “Open” instead, your app is already up-to-date.
- Allow the update to download and install. This may take a few moments, depending on your internet connection.
- Open the updated Snapchat app, sign in with your credentials, and check if your streak has been restored.

5. Coordinate with Your Friend
- Get in touch with your friend via a different messaging platform or through a phone call.
- Inform them about the missing Snapchat streak and ask if they’ve encountered a similar issue.
- If your friend is also facing the same issue, both of you should follow the steps outlined in the previous methods (i.e., “Reach Out to Snapchat Support” and “Use the Snapchat Streak Restoration Form”).
- Ensure both you and your friend are sending and receiving Snaps daily to maintain the streak going forward.
- Keep each other informed about any responses received from Snapchat Support or updates regarding the restoration of your streak.
6. Using Reminders to Maintain Your Streaks
Snapchat streaks are all about consistency, and forgetting to send a snap could lead to the end of your streak. Given how busy we can get in our daily lives, it’s easy to forget to send a snap. This is where reminders come in.
You can use your smartphone’s built-in reminder or alarm feature to help you maintain your streaks. Here are some steps on how to do it:
- For Android Users:
- Open the Clock app on your device.
- Navigate to the Alarm tab.
- Set an alarm for the time you want to send your snap.
- In the ‘Name’ or ‘Label’ field, write something like “Send Snap to [friend’s name]”.
- Make sure the alarm is set to repeat daily.
- For iOS Users:
- Open the Reminders app.
- Tap “New Reminder” at the bottom left.
- Add a title, like “Send Snap to [friend’s name]”.
- Tap “i” next to the reminder.
- Set the reminder to repeat daily at your chosen time.
You can also use third-party apps available in the App Store or Google Play Store that specialize in sending daily reminders.
7. The Impact of Phone Settings on Snapchat Streaks
Different phone settings can have an impact on your Snapchat Streaks. Here are a few settings that might disrupt your Snapchat experience:
- Do Not Disturb Mode: This mode can prevent Snapchat notifications from appearing, which might cause you to forget to reply to a snap, thus breaking your streak. Make sure this mode is turned off or you have Snapchat set as an exception.
- Data Saving Mode: If this mode is turned on, your snaps might not send immediately or at all, which could break your streak. Make sure you’re not in Data Saving Mode when you’re trying to maintain a Snapchat streak.
- Background App Refresh (for iOS): This setting allows Snapchat to refresh content when it’s running in the background. If it’s turned off, Snapchat might not be able to update or send snaps effectively. Check that you have Background App Refresh enabled for Snapchat in your phone’s settings.
- Restricted Data Usage (for Android): If you’ve restricted data usage for Snapchat, it might not send snaps when you’re not connected to Wi-Fi. Check your Data Usage settings to make sure Snapchat is allowed to use data.
- Battery Optimization Settings: Both Android and iOS phones come with battery-saving modes that can restrict background data and decrease the functionality of apps like Snapchat. If this is activated, it could affect your ability to maintain a streak.
Remember, having reliable phone settings is crucial for keeping your Snapchat streaks alive. Make sure to double-check your settings if you find you’re having trouble maintaining your streaks.
Conclusion
Losing a Snapchat streak can be a bummer, but don’t lose hope! By following these five tested methods, you can get your streak back and resume your Snapchat adventures. Remember, persistence is key. If one method doesn’t work, try another until you find the perfect solution.