Ah, the dreaded Google Drive crash on OS X Mavericks – it’s frustrating, isn’t it? I’ve been there too, and I know how it feels when you’re trying to access your important files, only to find that Google Drive is crashing Finder left and right. Worry not, my fellow Mavericks users, for I have tested and compiled a list of seven practical solutions that will help you get back on track in no time. So, without further ado, let’s dive into these fixes.
1. Restart Finder
The first and simplest solution is to restart Finder. I’ve found that this often resolves minor glitches with Google Drive. Here’s how you can do it:
- Press and hold the ‘Option’ key on your keyboard.
- Right-click the Finder icon in the Dock.
- Select ‘Relaunch’ from the contextual menu.
If this doesn’t resolve the issue, fear not – we have more tricks up our sleeve.
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2. Update Google Drive and OS X Mavericks
Keeping your software up-to-date can help prevent compatibility issues and ensure optimal performance. Here’s how to update Google Drive and OS X Mavericks:
- Update Google Drive:
- Open your web browser and visit the Google Drive download page.
- Click ‘Download’ under ‘Backup and Sync’ to download the latest version of Google Drive.
- Once the download is complete, locate the installer file (usually in your ‘Downloads’ folder) and double-click it.
- Follow the on-screen instructions to install the update.
- Update OS X Mavericks:
- Click the Apple menu () in the top-left corner of your screen and select ‘App Store’.
- Click the ‘Updates’ tab in the App Store window.
- If there are any available updates for OS X Mavericks, click the ‘Update’ button next to the respective update.
- Follow the on-screen instructions to install the update(s).
Please note that you may need to restart your Mac after installing updates. After completing these updates, check if the Google Drive crashing Finder issue has been resolved.
3. Clear Google Drive Cache
Clearing the Google Drive cache can often resolve issues related to crashing. To clear the cache, follow these steps:
- Open Finder and press ‘Shift + Command + G’ to open the ‘Go to the folder’ window.
- Enter ‘~/Library/Application Support/Google/Drive/’ and click ‘Go’.
- Locate the ‘Cache’ folder and delete it.
4. Reinstall Google Drive
Reinstalling Google Drive can help resolve any issues caused by a corrupt installation or outdated files. Here’s a step-by-step guide to reinstall Google Drive on your Mac:
- Uninstall Google Drive:
- Open Finder and go to the ‘Applications’ folder.
- Locate the ‘Google Drive’ app and drag it to the Trash.
- Empty the Trash:
- Right-click on the Trash icon in the Dock and select ‘Empty Trash’ to remove the Google Drive app completely.
- Download the latest version of Google Drive:
- Visit the Google Drive download page and click ‘Download’ under ‘Backup and Sync’.
- Wait for the installer to download.
- Install Google Drive:
- Locate the downloaded installer file (usually in your ‘Downloads’ folder) and double-click it.
- Follow the on-screen instructions to install Google Drive on your Mac.
- Sign in to Google Drive:
- Launch the newly-installed Google Drive app and sign in using your Google account credentials.
5. Repair Disk Permissions
At times, disk permission issues can cause Finder crashes. To repair disk permissions, follow these steps:
- Open ‘Disk Utility’ from the Applications > Utilities folder.
- Select your startup disk (usually ‘Macintosh HD’) and click the ‘First Aid’ tab.
- Click ‘Repair Disk Permissions’.
6. Disable Google Drive’s Finder Integration
As a last resort, you can disable Google Drive’s Finder integration to avoid crashes. To do this, follow these steps:
- Open Google Drive and click on the menu icon (three vertical dots).
- Click ‘Preferences’ > ‘Settings’.
- Uncheck the box next to ‘Show file sync status icons and right-click menu’.
Please note that this will remove Google Drive-specific options from Finder, but your files will still sync as usual.
7. Check System Requirements and Compatibility
Before troubleshooting Google Drive crashing issues on macOS Mavericks, it’s crucial to ensure that your system meets the minimum requirements for running Google Drive smoothly. Google Drive may have specific hardware and software prerequisites that need to be met for proper functioning. Moreover, it’s essential to consider compatibility issues, especially if you’re using older hardware or configurations that might not be officially supported by the latest Google Drive version.
- Step 1: Visit the official Google Drive website or the Google Workspace Help Center to find the system requirements for the latest version of Google Drive.
- Step 2: Compare the system requirements with your macOS Mavericks configuration. Take note of processor requirements, RAM specifications, and available disk space.
- Step 3: Verify that your macOS Mavericks installation is up-to-date with the latest updates and patches.
- Step 4: If your system meets the requirements but still experiences crashes, double-check for any known compatibility issues between Google Drive and macOS Mavericks.
- Step 5: If your system does not meet the requirements, consider upgrading your hardware or using an alternative cloud storage service that is compatible with your current configuration.
8. Seek Professional Help
If none of the previous solutions have resolved the Google Drive crashing Finder issue on your OS X Mavericks, it’s time to consult with professionals who have the expertise to identify and resolve the problem. Here’s what you can do:
- Contact Google Drive Support:
- Visit the Google Drive Help Center and browse the available resources to see if any address your issue.
- If you can’t find a relevant solution, click on the ‘Contact Us’ button (usually located at the top right corner).
- Choose your issue category and follow the on-screen instructions. You may be prompted to choose from chat, email, or phone support, depending on the nature of your problem.
- Reach out to Apple Support:
- Visit the Apple Support website and search for relevant articles or discussions related to your issue.
- If you still can’t find a solution, click ‘Get Support’ and choose ‘Mac’ to narrow down your options.
- Select ‘macOS & Mac OS X’ followed by ‘OS X Mavericks’ to access targeted support resources.
- Follow the prompts to schedule a call, chat, or appointment with an Apple Support representative or an Apple Authorized Service Provider
Conclusion
There you have it – seven tried and tested ways to fix Google Drive crashing Finder in OS X Mavericks. I hope these solutions help you get back to smooth sailing with your Google Drive experience. Remember, when in doubt, never hesitate to seek professional assistance. Good luck, and happy troubleshooting!
