Can’t Link Spotify To Alexa (10 Ways To Fix It!)

Hello there, fellow tech enthusiasts! I’ve recently spent some quality time with my Alexa device, wrestling with a problem that had been nagging me for a bit. Yes, you’ve guessed it right! I found myself unable to link my Spotify account to Alexa, and it wasn’t playing nice. But hey, as the old saying goes, necessity is the mother of invention. So, after some intense testing, tinkering, and not a small amount of caffeine, I’ve come up with 12 solutions that you might find handy.

1. Check Your Internet Connection:

The first step sounds pretty obvious, I know. But more often than not, a patchy internet connection is the villain of the story. Before we dive into more complex procedures, let’s make sure your internet is running smoothly. A quick reboot of the router should do the trick.

Check your internet connection


2. Update Your Alexa App:

To keep the wheels spinning smoothly, it’s crucial to keep your Alexa app up-to-date. Here’s how you can do it:

  • On Android: Open the Google Play Store and click on the three horizontal lines at the top left corner to access the menu. Select “My apps & games.” Look for Alexa in the “Updates” tab. If an update is available, click on “Update.”
  • On iOS: Open the App Store and tap on your profile icon at the top right corner. Scroll down to see pending updates. If Alexa appears on this list, tap “Update” next to it.

3. Reinstall Spotify and Alexa Apps:

If updating didn’t do the trick, we’d have to opt for a bit of a clean slate. Here’s how to reinstall both apps:

  • Uninstall the apps: Long press the app icon, then select “Uninstall” from the menu that pops up.
  • Reinstall the apps: Head over to your device’s App Store or Google Play Store, search for both apps, and hit “Install.”
Reinstall Spotify and Alexa Apps

4. Verify Your Spotify Premium Status:

Linking Spotify to Alexa requires a Spotify Premium account. Let’s make sure yours is active:

  • Log into your account on the Spotify website.
  • Click on your profile at the top-right corner, then select “Account” from the dropdown menu.
  • You should see your subscription status right under “Your plan.”

5. Check Country Settings:

Your Spotify and Alexa apps must be set to the same country to link them successfully. Here’s how to check:

  • In Spotify, go to “Account” in your settings, and check the country registered under “Profile.”
  • For Alexa, open the app, tap “Devices,” then your Echo device. Scroll down to “Device Location” to check the registered country.
Check Country Settings

6. Clear Cache on Your Phone:

Sometimes, a heap of cache data can throw a wrench into the works. Here’s how to clear it:

  • On Android: Go to “Settings” > “Storage” > “Cached data,” and hit “Clear.”
  • On iOS: Unfortunately, there’s no direct way to clear cache. But uninstalling and reinstalling the apps can achieve the same effect.

7. Disable Explicit Content Filter:

Alexa might refuse to link Spotify if the explicit content filter is active. Here’s how to disable it:

  • Open the Alexa app and tap “Devices.”
  • Choose your device, then scroll to “Explicit Filter” and switch it off.
Disable Explicit Content Filter

8. Reset Your Alexa Device:

A full reset could be your solution, but it means you’ll have to set up Alexa from scratch again:

  • Press and hold the action button on your Alexa device for 25 seconds.
  • Follow the guided setup in the Alexa app once the device resets.

9. Disconnect and Reconnect Spotify:

Disconnecting and reconnecting Spotify might just shake off the problem. Here’s how to do it:

  • Open the Alexa app, tap “More,” then “Settings.”
  • Tap “Music & Podcasts,” then “Spotify.” Hit “Disable Skill” to disconnect.
  • Wait for a few minutes, then go back and tap “Enable to Use” to reconnect.
Disconnect and Reconnect Spotify

10. Check Spotify Server Status:

If all else fails, the issue might be with Spotify. You can check the Spotify Status Twitter account for any reported outages.

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Benjamin Johnson

Hey there, I'm Ben, the tech-savvy Founder and CEO of I've dedicated my life to helping fellow Windows users optimize their PCs for peak performance. Join me on this journey as we unlock the full potential of your Windows devices together!

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