7 Fixes Apple Music Not Working Issue

Hey there, fellow music enthusiast! Have you ever experienced that dreaded moment when you’re all set to groove to your favorite tunes on Apple Music, but it just refuses to cooperate? Fret not, my friends, for I’ve been there too, and today, I’m here to share my tested and trusted fixes to get Apple Music back on track.

1. Check Your Internet Connection

The quality of your internet connection plays a pivotal role in streaming music seamlessly on Apple Music. A poor or unstable connection can lead to buffering issues, playback interruptions, and overall frustration.


  • Wi-Fi: If you’re using Wi-Fi, ensure that your router is functioning correctly. Try restarting it, which can often resolve minor connectivity hiccups. If possible, connect to a 5GHz Wi-Fi network for a faster and more stable connection.
  • Cellular Data: If you’re using cellular data, check your signal strength. Weak or fluctuating cellular signals can lead to streaming problems. Consider switching to Wi-Fi if available or moving to an area with a stronger cellular signal.
Check your internet connection

2. Update Your Apple Music App

App developers frequently release updates to fix bugs, improve performance, and enhance features. Running an outdated version of the Apple Music app can result in various issues, including playback problems.


  • Open the App Store on your device.
  • Go to the “Updates” tab.
  • If an update for Apple Music is available, tap “Update” next to it.

3. Reboot Your Device

A simple yet effective fix, rebooting your device can clear temporary glitches and free up system resources. It’s like giving your device a fresh start.


  • Power off your device completely.
  • Wait for a few seconds.
  • Power it back on.

4. Sign Out and Sign Back In

Sometimes, your Apple ID credentials need a refresh to resolve issues with Apple Music. Signing out and back in can re-establish a secure connection.


  • Open “Settings” on your device.
  • Scroll down and tap on your Apple ID.
  • Choose “Sign Out.”
  • After signing out, sign back in with your Apple ID credentials.

5. Clear the Cache

Over time, Apple Music accumulates cached data, which can sometimes lead to performance problems. Clearing this cache can help in restoring the app’s responsiveness.


  • Open the Apple Music app.
  • Navigate to “Settings” within the app.
  • Look for “Clear Library Cache” and select it.
Clear the app cache

6. Check for Restrictions

Apple allows users to restrict certain content, including music with explicit lyrics. These restrictions might be the reason you can’t access specific songs or albums.


  • Go to “Settings” on your device.
  • Scroll down and tap on “Screen Time.”
  • Select “Content & Privacy Restrictions.”
  • Ensure that “Music, Podcasts & News” is not restricted.

7. Reinstall Apple Music

If all else fails and Apple Music still refuses to cooperate, it might be time for a clean slate. Reinstalling the app can eliminate any stubborn issues that other fixes couldn’t address.


  • Find the Apple Music app on your device.
  • Press and hold the app icon until it starts wiggling.
  • Tap the “X” icon to delete it.
  • Go to the App Store and download the Apple Music app again.

Remember, these steps have been tried and tested to address common Apple Music issues. By following these instructions, you can often get your music streaming back on track without much hassle.

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Benjamin Johnson

Hey there, I'm Ben, the tech-savvy Founder and CEO of WinFixo.com. I've dedicated my life to helping fellow Windows users optimize their PCs for peak performance. Join me on this journey as we unlock the full potential of your Windows devices together!

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