AirPods Pro Keeps Disconnecting 12 Easy Fixes

Hello folks, and welcome to another session of tech troubleshooting! Today, we’re addressing a particularly pesky issue I’ve been wrestling with lately – the infamous AirPods Pro disconnecting problem. Fear not, because I’ve got you covered with ten easy-to-implement fixes that will have your AirPods Pro connected and humming in no time.

1. Check Your Bluetooth Connection

Sometimes, it’s the simplest fixes that work. Make sure your AirPods Pro are connected properly via Bluetooth. Go to your device’s settings, and check the Bluetooth section. If your AirPods Pro are not listed as ‘connected’, try pairing them again.

Check Your Bluetooth Connection


2. Try Restarting Your Device

You’d be surprised at the number of issues that a good old-fashioned restart can solve. Switch off your device, count to ten, and switch it back on. Now check if your AirPods Pro are working fine.

3. Update Your Device’s Software

Software glitches can often cause connectivity issues. Check to see if there’s a new software update available for your device and install it if there is. Here’s a useful guide to walk you through the process.

Update Your Device's Software

4. Reset Your AirPods Pro

Sometimes, all your AirPods Pro need is a reset to clear out any temporary bugs or glitches. Here’s how to do it:

  1. Place your AirPods Pro in their case and close the lid. Wait for about 30 seconds and then open the lid.
  2. On your device, go to the Bluetooth settings and ‘Forget’ the AirPods Pro.
  3. With the AirPods Pro in the open case, press and hold the button on the back of the case until the status light flashes amber, then white.
  4. Reconnect your AirPods Pro to your device.

Each of these steps has the potential to solve your AirPods Pro disconnecting issue. Remember, technology is fantastic when it works, and a little finicky when it doesn’t – but there’s always a way to get things running smoothly again.

5. Check AirPods Pro Battery

Battery life is crucial for maintaining a stable connection. Here’s how to check it:

  1. Open the lid of your AirPods Pro case near your device. A pop-up will appear showing the battery life of both your AirPods and the case.
  2. If the battery level is low, charge your AirPods Pro and the case.
Check AirPods Pro Battery

6. Try Disconnecting Other Bluetooth Devices

If you have other Bluetooth devices connected, they could be causing interference. Try disconnecting them and see if this solves the issue.

7. Clean Your AirPods Pro

You’d be surprised at how much of a difference a simple cleaning can make. Accumulated dust and debris can block the sensors or the charging contacts, leading to erratic behavior.

  1. Start by gently brushing the microphone and speaker meshes with a clean, dry, soft-bristled brush. Make sure the brush doesn’t shed bristles that could add to the debris.
  2. For the ear tips, pull them off the AirPods Pro, rinse them with water (don’t use soap or other cleaning products), and dry them completely before reattaching. Do not reattach the ear tips if they are wet or damp.
  3. The charging case deserves attention too. Use a soft, dry, lint-free cloth to clean the case’s exterior. For the Lightning connector, you can use a soft, dry, bristle brush.
Clean Your AirPods Pro

8. Check the Stereo Balance

An incorrectly configured stereo balance setting can cause audio output issues. Here’s how to check it:

  1. Right-click the speaker icon on the bottom right of your screen and select ‘Open Sound settings’.
  2. Under ‘Output’, select your device and click on ‘Device properties’.
  3. Here you’ll see a section for ‘Balance’. Make sure the left and right channels are set to the same level

9. Try Connecting to a Different Device

Too many connected Bluetooth devices can cause interference, leading to connectivity issues with your AirPods Pro. Here’s how to disconnect them:

  1. Go to your device’s settings and click on ‘Devices’.
  2. Click on ‘Bluetooth & other devices’. Here you’ll see a list of all connected devices.
  3. Click on each device and select ‘Remove device’. Once you’ve removed the other devices, try connecting your AirPods Pro again.

10. Contact Apple Support

If all else fails, it might be time to bring in the big guns. Contact Apple Support for assistance – they are really helpful and will guide you to a solution.

That’s it, my friends. Don’t let a disconnection issue ruin your AirPods Pro experience. Try these fixes and keep your tunes flowing! Stay tuned for more tech troubleshooting and remember, every problem has a solution – it’s just a matter of finding it.

11. Examine Cables and Charging Case

Why It’s Important:

Your AirPods Pro depend on their charging case not only for battery life but also for a stable Bluetooth connection. A faulty charging case can indirectly affect your AirPods Pro’s performance, causing them to disconnect from your device intermittently.

Steps to Follow:

  1. Check the Lightning Cable: Examine your charging cable for any signs of wear or tear. Try using another cable to charge your case to rule out the possibility of a faulty cable.
  2. Inspect the Charging Port: Take a close look at the charging port on the case. Any dirt, lint, or other obstructions can affect charging and, by extension, the AirPods’ performance.
  3. Check Case Battery: Open the lid of your AirPods Pro case next to your iOS device. You’ll see a pop-up showing the battery level. If the case battery is low, it may not keep the AirPods charged, leading to disconnections.
  4. Look for Damage: Check for any visible signs of physical damage, like cracks or dents, that could compromise the case’s functionality.
  5. LED Status: Pay attention to the LED status light on the case when the AirPods are inserted. If the light behaves erratically, you may have an issue.
  6. Firmware Update: Sometimes, the charging case might also receive firmware updates. Follow Apple guidelines on how to update your case.

What to Do Next:

If you’ve gone through these steps and still experience issues, consider seeking professional assistance or replacing the charging case.

12. Try Airplane Mode

Why It’s Important:

Airplane Mode disables all wireless communications on a device. By toggling it on and off, you essentially give the device’s wireless communication features a soft reset, which can sometimes resolve connectivity issues with Bluetooth devices like AirPods Pro.

Steps to Follow:

  1. Activate Airplane Mode: On your device, slide up or down to access the control panel, depending on your device’s OS. Activate Airplane Mode by tapping its icon.
  2. Wait a Moment: Leave Airplane Mode on for about 30-60 seconds. This gives enough time for all wireless modules in the device to shut down.
  3. Deactivate Airplane Mode: Turn off Airplane Mode by tapping the icon again. This will reinitiate wireless communication features.
  4. Reconnect AirPods Pro: Open the AirPods Pro case lid, press and hold the setup button until the LED indicator flashes white, then try reconnecting to your device.

What to Do Next:

If toggling Airplane Mode resolves the connectivity issues, then you can continue using your AirPods Pro as usual. However, if the problem recurs, this could point to more underlying issues that may require additional troubleshooting or professional help.

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Benjamin Johnson

Hey there, I'm Ben, the tech-savvy Founder and CEO of I've dedicated my life to helping fellow Windows users optimize their PCs for peak performance. Join me on this journey as we unlock the full potential of your Windows devices together!

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